FREE DELIVERY in New Zealand NZ OWNED & OPERATED
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Terms of Trade

WEBSITE TERMS & CONDITIONS


PRICING AND PAYMENT

Casey Direct accepts MasterCard and Visa (including Visa Debit)
Your credit card will be charged on clicking the Pay Now button on the Payment page in the checkout

All prices shown on our website are all in NZD. The price you pay will be the Billing amount shown in the Shopping cart plus any additional shipping charges. Please note that Casey Direct does not currently ship outside New Zealand
All of our online payment transactions are securely hosted by DPS
The name that will appear on your statement is Casey Direct

PURCHASE OF PRODUCTS
When you place an order on our website, we will email you, as we can not 100% guarantee stock levels until dispatch, we will only accept your order at this point. Available stock levels online (where visible) are an indicator only. 
 Items will be sent out within 5 working days with the exception of custom made items (we will email you with a time frame on these when we have confirmation)
Some items may be sent directly to you from our suppliers to save time
If for any reason we cannot fulfil your order we will be in touch and offer you an exchange or a full refund.

We reserve the right to decline an order for example if
The product ordered is unavailable or currently out of stock
There was a genuine error within the product information, including price or promotion
concerns of fraudulent activity

If there are any problems with your order we will always contact you.  But we do reserve the right to decline any offer to purchase by you at any time.
Payments on a non accepted order will be refunded to the card payment was made from.
 
Casey Direct Casey Direct is unable to refund or replace items that have been lost, damaged or stolen after being delivered to your property so make sure items are being delivered to a secure location or where someone can be there to accept it.

PRODUCT INFORMATION: 
While we work extremely hard to maintain accurate content on our website, we are Human not machine, occasionally we get it wrong, this could include an incorrect price, photo, colour variation, stock level, or description.  Casey Direct reserves the right to cancel any order based on incorrect information, and will offer a full refund as compensation.
 
Casey Direct is not owned by the Frank Casey Franchise group but by Casey Couture, a separate legal entity.
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